Terms of service

OVERVIEW
Welcome to OREVIA. The terms "we", "us" and "our" refer to OREVIA. OREVIA operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). OREVIA is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

SECTION 1 — ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own. You may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete. You are solely responsible for maintaining the security of your account credentials and for all account activity.

SECTION 2 — OUR PRODUCTS
We have made every effort to provide an accurate representation of our products. Colours, textures and product appearance may differ slightly from how they appear on your screen — particularly across handloomed and naturally dyed fabrics, where small irregularities are part of the craft. All product descriptions are subject to change at any time without notice. We reserve the right to limit quantities or discontinue any product.

SECTION 3 — ORDERS
When you place an order, you are making an offer to purchase. OREVIA reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until OREVIA confirms acceptance in writing. We must receive and process your payment before your order is accepted. Please review your order carefully — we may be unable to accommodate cancellation requests after an order is accepted. If we do not accept, change, or cancel an order, we will attempt to notify you using the contact details provided. Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

SECTION 4 — PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise stated, posted prices do not include shipping, handling, customs or import charges. You agree to provide current, complete and accurate purchase, payment and account information for all purchases. You represent and warrant that any payment information you provide is true, correct, and complete, and that you are authorised to use such payment method.

SECTION 5 — SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss pass to you. Full shipping detail is available on our Shipping Policy.

SECTION 6 — INTELLECTUAL PROPERTY
Our Services, including all trademarks, brands, text, images, video and audio, and the design, selection and arrangement thereof, are owned by OREVIA, its affiliates or licensors and are protected by Australian and foreign copyright and other intellectual property laws. These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any material on the Services without our prior written consent.

SECTION 7 — OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services. We provide such tools "as is" and "as available" without warranties of any kind. Any use of optional third-party tools is at your own risk.

SECTION 8 — THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites. We are not liable for any harm or damages related to your access of third-party websites, or your purchase or use of any products, services, resources, or content on those websites.

SECTION 9 — RELATIONSHIP WITH SHOPIFY
OREVIA is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with OREVIA. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and OREVIA. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with OREVIA.

SECTION 10 — PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

SECTION 11 — FEEDBACK
If you submit any ideas, suggestions, feedback, reviews, proposals, plans or other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use.

SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders at any time without prior notice (including after you have submitted your order).

SECTION 13 — PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not use the Services for any unlawful or malicious purpose, to infringe upon intellectual property rights, to harass or harm any person, to transmit false or misleading information, to impersonate any other person or entity, or to interfere with the security or proper operation of the Services.

SECTION 14 — AGENTS
This section applies if you use, allow, or cause the deployment of an Agent (any software or service that takes autonomous or semi-autonomous action on behalf of any person or entity) to access, use, or interact with any Services. Agents must identify themselves clearly, must not conceal that they are automated, must not circumvent CAPTCHAs or other measures intended to distinguish humans from computers, and must respect any measures we use to limit automated access.

SECTION 15 — TERMINATION
We may terminate this agreement or your access to the Services in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. The Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Assignment, Governing Law, and Privacy Policy sections survive termination.

SECTION 16 — DISCLAIMER OF WARRANTIES
Except as expressly stated by OREVIA, the Services and all products offered through the Services are provided "as is" and "as available" without any representation, warranties or conditions of any kind, either express or implied. Some jurisdictions limit or do not allow the disclaimer of implied or other warranties, so the above disclaimer may not apply to you. Nothing in these Terms excludes your rights under the Australian Consumer Law where those rights cannot lawfully be excluded.

SECTION 17 — LIMITATION OF LIABILITY
To the fullest extent permitted by law, in no case shall OREVIA, our partners, directors, officers, employees, affiliates, agents, contractors, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Services or any products procured using the Services.

SECTION 18 — INDEMNIFICATION
You agree to indemnify, defend and hold harmless OREVIA, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims arising out of your breach of these Terms, your violation of any law or the rights of a third party, or your access to and use of the Services.

SECTION 19 — SEVERABILITY
If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed.

SECTION 20 — WAIVER; ENTIRE AGREEMENT
Our failure to exercise any right or provision shall not constitute a waiver of such right. These Terms, together with any policies or operating rules posted by us, constitute the entire agreement between you and us.

SECTION 21 — ASSIGNMENT
You may not delegate, transfer or assign these Terms or any of your rights or obligations without our prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 22 — GOVERNING LAW
These Terms and any separate agreements under which we provide you Services shall be governed by and construed in accordance with the laws of Victoria, Australia. You and OREVIA consent to the exclusive jurisdiction of the courts of Victoria.

SECTION 23 — HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 — CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates to our website. Your continued use of the Services following any changes constitutes acceptance of those changes.

SECTION 25 — CONTACT INFORMATION
Questions about these Terms should be sent to us at info@oreviaclothing.com.

OREVIA
Melbourne, Victoria, Australia
Email: info@oreviaclothing.com

(Australian-registered business. GST registration applies on launch; further trading details will be published here as we go live.)